In most cases, a few dozen lines are more than enough. ![]() ![]() When posting a log extract, be selective. Don’t post many repetitions of the same message. If there are runs of repeated messages, post only one example of each. Please include the BOOT_TIME message at the end of the log extract. Paste into a reply to this message by pressing command-V. Copy them to the Clipboard by pressing the key combination command-C. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Note the timestamps of those log messages, which refer to the times when the system was started. If you don't see that menu, selectĮnter "BOOT_TIME" (without the quotes) in the search box. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. Make sure the title of the Console window is All Messages. Click Utilities, then Console in the icon grid. The application is in the folder that opens. ![]() ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. Select it in the results (it should be at the top.) ☞ Enter the first few letters of its name into a Spotlight search. Launch the Console application in any of the following ways: ![]() If you have only one user account, you are the administrator. These instructions must be carried out as an administrator.
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